Questions
What people ask before they order
Is yours not here? Ask us.
Will my banking app work?
Yes. Bank and work apps run in a separate space on the phone.
Can I keep my own number?
Yes. Put your own SIM card in. We also sell eSIMs with data only. Their credit does not expire.
How do I know you built it properly?
The phone can prove that its software is genuine. We show you how. Or we rebuild it while you watch, for free.
Do I have to give you my details?
No. You get an account number: no name, no email, no password. If you lose it, we cannot look you up.
Can you ship it?
Yes. You book a DHL shipment to yourself. We give the box to DHL, with a numbered seal on it. We never learn where it goes.
How do I pay?
Cash when you collect, or crypto with any coin. Not by bank transfer.
What if I lose the phone?
Someone you trust erases it with a message. With the yearly check you get 25% off a replacement phone.
Is a VPN included?
The app is on the phone. Time on it you buy separately: when you order, or later on your account page. Nothing renews by itself.
Can you see what I do?
No. Nothing on the phone connects to us.
Can the police, or anyone else, get in?
Very unlikely, while it is locked and your PIN is hard to guess. Everything is encrypted. The key needs your PIN and a security chip. That chip slows down every wrong guess. After 8 hours locked, the phone restarts and the key leaves memory. While locked, the USB port only charges, so forensic tools cannot connect to it. At every start, the phone checks its own system. We hold no keys. It does not help if the phone is taken while unlocked, or if you are forced to unlock it.
Could I do this myself?
The software is free, so in principle yes. But setting it up and checking it properly takes a lot of time.